We stop our passion and our enthusiasm because we hit the brakes on two emotions in particular…

Palatable messaging ruins your relationship to the truth

When you say you can’t, you will prove yourself right

Leading and following are a duality—you cannot have one without the other. But people get fixated on leading as somehow superior to following. That’s nonsense. If you want to be a better leader, you also have to be a better follower.

Anger is normal. Suppressing it is harmful.

When you’re leading through uncertainty, it helps to adopt a growth mindset—treating every event as a learning experience so you can find the path that is otherwise hidden.

It is still possible to practice these teaming skills, even over Zoom. And whether you’re a public sector team in crisis mode or a business managing all the uncertainty of this moment, you’ll benefit from them.